Using Huru Helpdesk

Everything you want to know about the user-side of Huru Helpdesk.

 

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# Article Title
1 The Control Panel
2 The List View
3 Entering a new problem
4 Problem Detail
5 Adding problem notes
6 Attaching Files
7 Closing a problem
8 Re-opening a problem
9 Delete a problem
10 Adding a problem to the knowledgebase
11 Searching problems
12 Searching the knowledgebase
13 View Reports
14 The In/Out Board
15 Editing your contact information
16 User Types