A new plugin has just been released that allows helpdesk cases to be searched using the site search functionality of Joomla itself.  The first version of this plugin was created by Huru Helpdesk user Joel Thompson and my thanks go out to him for his efforts and for offering this plugin to the Huru community.

The documentation for the Search Plugin can be found here.  To download the plugin, go to the Download section under Add-ons.